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Company Overview

Crox Detailing delivers premium auto detailing services with a commitment to quality workmanship and customer satisfaction. We are seeking a dedicated professional to oversee our daily operations and lead our team of detailing technicians.

Job Summary

The Shop Manager will oversee all aspects of our detailing facility operations, including staff management, scheduling, quality control, and customer service. The ideal candidate will have strong leadership skills and a deep understanding of auto detailing processes.

Key Responsibilities

Manage daily shop operations and workflow
Supervise, train, and evaluate detailing staff
Create and maintain staff schedules to optimize productivity
Implement and enforce quality control standards
Manage inventory of detailing supplies and equipment
Handle customer inquiries, bookings, and concerns
Oversee vehicle check-in/check-out processes
Ensure compliance with safety regulations and company policies
Prepare operational reports and track key performance metrics
Collaborate with sales team to coordinate service delivery
Accurately Report CarFax Registrations

Required Qualifications

3+ years of experience in auto detailing or automotive services
2+ years of supervisory or management experience
Strong knowledge of detailing processes, products, and equipment
Excellent customer service and communication skills
Proficiency in scheduling and inventory management systems
Valid driver's license with clean record

Preferred Qualifications

IDA certification or equivalent industry credentials
Experience managing a high-volume detailing operation
Background in luxury or exotic vehicle handling
Knowledge of business operations and financial management

Compensation & Benefits

Salary range: $4,000-$10,000 based on experience
Performance-based bonuses
Health insurance and retirement benefits (delayed eligibility)
Paid time off and holidays
Professional development opportunities

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Apply for Auto Detailing Shop Manager at Crox Detailing LLC